Quickbooks Online

Here’s everything you need to know about the QBO integration and how it works with the Alternative Payments platform.

Quickbooks Online is available for partners to use in conjunction with their Alternative Partner Dashboard to sync invoices to our platform and auto-reconcile invoice payments back to Quickbooks Online. Once the integration is connected, a dropdown menu will appear in the Integrations section and partners can select the bank account in Quickbooks Online where they want invoice payments to be recorded.

Overview of synced items

The following items are synced when the Quickbooks Online integration is connected:

Quickbooks Online sync details

How to connect Quickbooks Online to your Partner Dashboard

Connect your Quickbooks Online to make reconciliation easy by following these steps:

1. Navigate to Integrations and then click Connect Within your Partner Dashboard, select ‘Integrations’ and then select ‘Connect’ under the Quickbooks module.

1. Enter in your Quickbooks Online credentials Log into your Quickbooks Online account by either signing in with Google or manually entering in your email and password.

1. Verify your phone number Either verify your phone number or select ‘Skip for now’ to continue with the integration setup.

Bank Account Connected to Quickbooks Online

When new partners integrate with QBO, deposit creation is disabled by default. This default setting is enabled as the majority of partners prefer to manually reconcile deposits using QBO's AI capabilities, particularly when their bank account is connected to QBO via Plaid. Below are the options available for managing reconciliation when your bank account is connected to your Quickbooks Online:

• Manual Reconciliation (Default): If your bank account is connected to QBO via Plaid and you prefer to manually reconcile deposits using QBO's AI:

  • No action is required. You do not need to select a bank account for deposits or enable the deposits toggle.

• Automatic Reconciliation (Optional): If you prefer QBO to automatically reconcile deposits:

  • Select a bank account for deposits within your integration preferences.

  • Enable the "Create Deposits" toggle.

Bank Account Not Connected to Quickbooks Online

For partners who do not have their bank account connected to their Quickbooks Online, deposits must be manually sent. To enable this:

• Click on Set Up Accounts and Select a bank account deposit dropdown in the Integrations section of the dashboard.

• Enable the Create Deposits toggle: Within the Quickbooks Online module, click the three dots and select Preferences. Enable the toggle and click on Confirm.

See our Quickbooks Online Reconciliation guide for more details.

You’re all set!

Now, you’ll be able to see all your synced invoices from your Quickbooks Online account.