LogoLogo
Submit a request
  • How Can We Help?
  • 📈Getting Started
    • Introduction to Alternative Payments
      • Alternative Payments Introduction
      • Why Alternative Payments
      • Submitting Product Feature Requests
      • Does Alternative Payments charge end-customers?
      • How to save up to 10 hours weekly with auto-reconciliation
      • Countries Supported
    • Account set up & configuration
      • Getting Started on Alternative Payments
      • Getting my Customers Started on Alternative Payments
      • Custom Billing Links
      • Best Practices when transitioning to Alternative Payments
      • Recording Check Payments
      • 6 helpful tips for faster payments
      • White-labeling your Payments Portal
    • 5 Best Practices to Set Up Your Account
      • How to White-label Your Portal
      • Setting Up Automatic Email Notifications
      • Setting up Auto-Pay
      • How to Navigate Insights
  • 💰Payments & Invoicing
    • Managing Customers
      • Adding New Customers
      • Editing Customers
      • Approving Customers
      • Create Customer Tags
      • Customer Impersonation
    • Payments and Payouts
      • How customers can make invoice payments
      • Making a partial invoice payment
      • Scheduling Invoice Payments
      • How to share your billing link with customers
      • Payment and Payout Report Downloads
      • ACH Chargebacks
      • Reducing Chargebacks
      • Credit Card Disputes Best Practices
      • Payout Transaction IDs
      • Issuing Refunds
    • Managing Invoices
      • Creating an Invoice
      • Archiving Invoices
    • Payments Methods
      • Customer Payment Methods
      • Managing Payment Methods
      • Our Flexible Payment Options
    • BNPL (Pay in Installments)
      • Pay in Installments Overview
      • Pay in Installments Terms
      • Pay in Installments Benefits
  • ⚙️Automations
    • Email Notifications & Reminders
      • Automatic Email Notifications
      • Automated Invoice Summaries
      • Creating Custom Email Templates
      • Tracking Email Notifications
    • Setting up Auto-Pay
      • Setting up Auto-Pay
      • Auto-Pay Permissions
      • Invoice Creation Date Auto-Pay Rules
      • Agreements-Based Auto-pay Rules
      • Billing Terms Auto-Pay Rules
    • Using Auto-charge
      • Auto-Charge Vs. Auto-Pay
      • Auto-Charge Overview
      • Batch Charging Invoices
    • Collections Assist
      • Collections Assist Overview
      • Collections Assist Best Practices
    • Insights
      • Insights Overview
  • 🔗Integrations
    • Getting Started
      • Supported Integrations
      • Differences Between Integrations?
      • Dual Integrations
    • Accounting Integration Guides
      • Quickbooks Desktop
        • Quickbooks Desktop Reconciliation
      • Quickbooks Online
        • Quickbooks Online Reconciliation
        • Auto-Pay Based on Recurring Invoices from Quickbooks Online
        • Quickbooks Online Credit Card Fee Reconciliation
        • How to Disable Quickbooks Online Payments
      • Sage Intacct
      • FreshBooks
      • Microsoft Dynamics 365 Business Central
      • Zoho Books
      • Oracle NetSuite
      • Xero
        • Xero Reconciliation
    • PSA Integration Guides
      • HaloPSA
        • HaloPSA Integration Set-Up Guide
      • ConnectWise
        • Why has my invoice not synced in from ConnectWise?
      • Autotask
        • Creating User-Defined Fields
        • Mass Updating User-Defined Fields (UDFs)
      • SuperOps
    • Quoting Integration Guides
      • Quoter Integration Set-Up Guide
      • CPQ Integration Set-Up Guide
      • QuoteWerks Integration Set-Up Guide
    • Telecom/VOIP Integration Guides
      • Datagate Integration
  • 📐Preferences
    • Customization
      • Customizing Your Help Page
      • Managing Credit Card Fees
      • Multiple Partner Dashboards with One Login
      • Managing Email Notifications
      • Custom Payment Link for Quotes
    • User Roles and Team
      • Adding and Removing Team Members
      • User Roles
      • Enabling MFA
      • New Login Experience
  • ❓End-Customer FAQs
    • End-Customer FAQs
      • Paying an Invoice via Guest Checkout
      • Logging into Your Vendor’s Payment Portal
      • Making Invoice Payments
      • Enrolling into Auto-Pay
      • Enabling Multi-Factor Authentication (MFA)
      • Inviting Other Team Members
      • Managing My Payment Methods
      • Managing Multiple Accounts
      • Disabling Email Notifications
      • Paying an Invoice in Installments
      • Paying an Unavailable Invoice
      • Downloading Itemized Invoices
Powered by GitBook

Who We Are

  • About Alternative Payments
  • For MSPs
  • For Business Services

What We Offer

  • Features
  • Pricing
  • Customer Stories

Support

  • Knowledge Base
  • Other Resources

Contact Us

  • Contact Us
  • Email Us
  • Submit a Ticket

©2025 Alternative. All rights reserved.

On this page

Was this helpful?

  1. Getting Started
  2. Account set up & configuration

Recording Check Payments

PreviousBest Practices when transitioning to Alternative PaymentsNext6 helpful tips for faster payments

Last updated 5 months ago

Was this helpful?

Ensure your books are always up to date for customers paying via check.


If customers are still paying their invoices via check, it’s important to record these payments to ensure your accounts receivables are up to date. With Alternative Payments, there are a couple of ways to mark them as paid:

  1. Update your PSA or Accounting Software When you receive a check payment, mark it as paid in your . That update will sync back to your Alternative Payments partner dashboard and update the status of the invoice accordingly.

Note: Depending on your integration, it may take up to an hour for the sync to occur.

  1. Mark the invoice as paid in your partner dashboard If you’re using Alternative Payments for invoicing and as your source of truth with no integrations connected, you can easily record payment for an invoice paid via check by selecting the ellipses beside the applicable invoice and marking it as paid. For partners using a PSA or accounting software integration, this option is available to use as well, however, it’s important to note that this marks the invoice as paid in our system only and does not update the status in your integration.

Looking to convert cheque payers to online payments? Connect with your dedicated Partner Success rep for strategies to seamlessly implement this shift and ensure a smooth transition.

📈
primary integration