# Enabling MFA

**Add an extra layer of security to your login experience with Alternative Payments.**

***

We offer our partners the ability to enable multi-factor authentication (MFA) for their login experience. By implementing MFA, you add an extra layer of protection to your account, safeguarding it from unauthorized access. Follow our step-by-step guide below to enable MFA for your Alternative Payments login:

{% hint style="danger" %}
**Known issue:** If your account uses **passwordless login** (code-only, no password), enabling MFA may cause a login loop. Only enable MFA if you have a **password** or **SSO** login method configured.
{% endhint %}

1. **Log into your Alternative Payments partner dashboard**\
   \
   Go to [www.alternativepayments.io](https://www.alternativepayments.io/) and click ‘Log in’ at the top right and enter your credentials.<br>
2. **Access your security settings**\
   \
   Within your partner dashboard, navigate to the bottom left-hand corner and select the ellipses. Click on “Security Settings.”

![](https://1567070316-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKPl2XyqKMY0CU5Sb4EWy%2Fuploads%2FUMlRC0wiTnitfqAcbd6m%2FScreenshot%202024-12-06%20at%201.36.59%E2%80%AFPM%20\(1\).png?alt=media\&token=48a47778-9987-438e-8218-24ba97befa58)

3. **Select the MFA settings**\
   \
   Within the “Security settings” menu, select “MFA” and scan the QR code using the software of your choice, a TOTP authenticator app of your choice, such as Google Authenticator, Microsoft Authenticator, Authy, or 1Password.

<figure><img src="https://1567070316-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKPl2XyqKMY0CU5Sb4EWy%2Fuploads%2FMwAftWZl17HVRUeTIwod%2FScreenshot%202025-01-13%20235015.png?alt=media&#x26;token=6b47b3e8-717b-4d41-be8b-162bbde0f944" alt=""><figcaption></figcaption></figure>

3. **Save the code**\
   \
   After entering the code from the authenticator app of your choice, hit “Save” to complete the MFA configuration.

<figure><img src="https://1567070316-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKPl2XyqKMY0CU5Sb4EWy%2Fuploads%2FTXlvwjLkKNU2GYRZQggf%2FScreenshot%202025-01-13%20234553.png?alt=media&#x26;token=fcabad3a-1f7b-4a98-9938-faa3fb15d4c8" alt=""><figcaption></figcaption></figure>

3. **You’re all set up 🎉!**\
   \
   Congratulations! Your account is now set up with MFA. Be sure to log out and log back in to ensure it is working properly.\
   \
   When you log into your Alternative Payments dashboard, you will now be prompted to enter in the code from your authenticator app.

<figure><img src="https://1567070316-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKPl2XyqKMY0CU5Sb4EWy%2Fuploads%2FCAgd7Aa8pCfO6gqmaqGi%2FScreenshot%202025-01-13%20234624.png?alt=media&#x26;token=cff1bceb-ddb2-490c-8018-0a65e997dcf7" alt=""><figcaption></figcaption></figure>

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