Enabling Multi-Factor Authentication (MFA)

Add an extra layer of security to your login experience for your vendor's payment portal.

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We offer you the ability to enable multi-factor authentication (MFA) for your vendor's payment portal login experience. By implementing MFA, you add an extra layer of protection to your account, safeguarding it from unauthorized access. Follow our step-by-step guide below to enable MFA for your login with your vendor's payment portal:

Important: Passwordless login + MFA known issue If you originally signed up using the passwordless login method (sign in with a code only, no password), enabling MFA will not protect your account as expected. If you use passwordless login and want MFA protection, you must first set up a password via Security Settings, then enable MFA.

1. Log into your vendor's payment portal Navigate to your vendor's payment portal and log in with your existing account.

2. Access your Security Settings Within your vendor's payment portal, navigate to the bottom left-hand corner and select the ellipses. Click on “Security Settings.”

1. Select the MFA settings Within the “Security settings” menu, select “MFA” and scan the QR code using the software of your choice, any TOTP-compatible authenticator app (e.g., Authy, Google Authenticator, Microsoft Authenticator, 1Password).

1. Save the code After entering the code from the authenticator app of your choice, hit “Save” to complete the MFA configuration.

1. You’re all set up 🎉! Congratulations! Your account is now set up with MFA. Be sure to log out and log back in to ensure it is working properly. When you log into your vendor's payment portal, you will now be prompted to enter in the code from your authenticator app.

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