Datagate Integration
Your guide to connecting to the Datagate integration.
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Your guide to connecting to the Datagate integration.
Last updated
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The Datagate Integration with Alternative Payments allows you to accept payments for telecom bills directly within the Alternative Payments platform. This integration provides your customers with easy access to Datagate invoice PDFs through a self-serve portal, streamlining your billing process.
Note: The Datagate integration currently works ONLY as a tertiary integration. The invoice number from Datagate should match your primary integration (either PSA or Accounting software) in order for us to retrieve and display the Datagate invoice PDF.
Request an API Key from Datagate Email the Datagate support team at support@datagate-i.com to request a new API key. Be sure to include relevant account details to expedite the process.
Receive the API Key Datagate’s support team will respond to your request with the new API key. Please note that this may take some time, depending on their response rate.
Connect Datagate to Alternative Payments Once you have the API key, log into your Alternative Payments dashboard.
Navigate to the Integrations section and select the Other Tab.
Click on the Connect button next to Datagate.
Enter the API Key In the API key field, enter the key you received from Datagate and click Submit to complete the integration.
Once your Datagate integration is successfully connected, invoice PDFs from Datagate will be accessible through your invoice dashboard. To find these invoices, search for an example that starts with “VOIP-xxxx.” These invoices will be synced from Datagate. To see an invoice, click on the invoice number and select Download from the top right corner of the screen. The Datagate invoice PDF will automatically download.
We hope this guide helps! Your customers will now be able to view and pay Datagate invoices directly through their billing portal. If you have any further questions or need assistance with your integration, please don’t hesitate to reach out to customersuccess@alternativepayments.io or your Customer Success Manager.