> For the complete documentation index, see [llms.txt](https://help.alternativepayments.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.alternativepayments.io/getting-started/introduction-to-alternative-payments/alternative-payments-introduction.md).

# Alternative Payments Introduction

Alternative Payments is a billing and payments platform built for B2B service companies -- MSPs, IT service providers, and recurring-revenue businesses. We automate the accounts receivable workflow so you can get paid faster, reduce manual effort, and give your customers a modern payment experience.

***

## What the Platform Does

* **Automated invoice sync** -- Connect your PSA or accounting software and invoices flow into Alternative Payments automatically. No manual uploads, no double entry.
* **White-labeled payment portal** -- Your customers get a branded portal where they can view and pay all outstanding invoices in one place.
* **Auto-reconciliation** -- When a customer pays, the payment status and deposit details sync back to your connected integration automatically.
* **Auto-Pay** -- Set customers up on automatic payments so invoices are collected on a schedule without anyone lifting a finger.
* **Pay in Installments** -- Offer your customers the flexibility to pay large invoices over time while you get paid upfront.
* **Reporting and analytics** -- Track collections performance, payment trends, and outstanding AR from your partner dashboard.

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## Who It's For

Alternative Payments is designed for B2B service companies that bill on a recurring basis and want to modernize how they collect payments. Our partners typically run on a PSA (ConnectWise, HaloPSA, Autotask, SuperOps) or accounting platform (QuickBooks, Xero, NetSuite, FreshBooks, Sage Intacct, Business Central, Zoho Books) and need a payment solution that plugs directly into their existing workflow.

***

## What We Believe In

1. **Transparent pricing**\
   No hidden fees, no surprise rate increases. You see exactly what you pay and what your customers pay. We believe transparency builds the kind of trust that long-term partnerships require.
2. **Dedicated support**\
   Every partner gets a dedicated Customer Success Manager. We are partners to our customers and work together to solve real problems.
3. **No workflow disruption**\
   Alternative Payments integrates into your existing invoicing and accounting process. You do not have to change how you work -- we adapt to you.

To learn more, visit us at [www.alternativepayments.io](https://www.alternativepayments.io/)

**Love our platform?** Rate us on [Channel Program](https://channelprogram.com/v/alternativepayments) and check out our [Referral Program page](https://www.alternativepayments.io/referral-partners/)!


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