# Alternative Payments Introduction

Alternative Payments is a billing and payments platform built for B2B service companies -- MSPs, IT service providers, and recurring-revenue businesses. We automate the accounts receivable workflow so you can get paid faster, reduce manual effort, and give your customers a modern payment experience.

***

## What the Platform Does

* **Automated invoice sync** -- Connect your PSA or accounting software and invoices flow into Alternative Payments automatically. No manual uploads, no double entry.
* **White-labeled payment portal** -- Your customers get a branded portal where they can view and pay all outstanding invoices in one place.
* **Auto-reconciliation** -- When a customer pays, the payment status and deposit details sync back to your connected integration automatically.
* **Auto-Pay** -- Set customers up on automatic payments so invoices are collected on a schedule without anyone lifting a finger.
* **Pay in Installments** -- Offer your customers the flexibility to pay large invoices over time while you get paid upfront.
* **Reporting and analytics** -- Track collections performance, payment trends, and outstanding AR from your partner dashboard.

***

## Who It's For

Alternative Payments is designed for B2B service companies that bill on a recurring basis and want to modernize how they collect payments. Our partners typically run on a PSA (ConnectWise, HaloPSA, Autotask, SuperOps) or accounting platform (QuickBooks, Xero, NetSuite, FreshBooks, Sage Intacct, Business Central, Zoho Books) and need a payment solution that plugs directly into their existing workflow.

***

## What We Believe In

1. **Transparent pricing**\
   No hidden fees, no surprise rate increases. You see exactly what you pay and what your customers pay. We believe transparency builds the kind of trust that long-term partnerships require.
2. **Dedicated support**\
   Every partner gets a dedicated Customer Success Manager. We are partners to our customers and work together to solve real problems.
3. **No workflow disruption**\
   Alternative Payments integrates into your existing invoicing and accounting process. You do not have to change how you work -- we adapt to you.

To learn more, visit us at [www.alternativepayments.io](https://www.alternativepayments.io/)

**Love our platform?** Rate us on [Channel Program](https://channelprogram.com/v/alternativepayments) and check out our [Referral Program page](https://www.alternativepayments.io/referral-partners/)!


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.alternativepayments.io/getting-started/introduction-to-alternative-payments/alternative-payments-introduction.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.