White-labeling your Payments Portal

Add custom branding so your customer payment portal looks like an extension of your brand.

---

White-labeling your payment portal takes just 30 seconds! Follow the steps below and provide your customers with a fully-branded payment experience:

1. Log in to your Alternative portal: app.alternativepayments.io

2. Click Team Preferences and then select Preferences > Branding.

3. Upload your company logo from your computer by clicking on “Choose a file.”

4. Next, add your main brand color by inputting the hex code or click on the circle and select a color using the color wheel.

5. Once you click "Save", the updates will be complete.

6. Navigate to the "Accounts Receivable" section, click on your billing link and paste it into your browser to see the changes.

Help Page

Under Preferences > Help page, you can configure a custom support email address and phone number that are displayed on the customer-facing help page.

Payment Methods

Under Preferences > Payments, you can choose which payment options are visible to your customers (ACH, credit card, or Pay in Installments).

Custom Domains

If you want your billing link to use your own domain (e.g., pay.yourcompany.com), contact your account executive or reach out to [e-mail].

Congratulations! You’re ready to start offering your customers a fully branded and flexible payment experience. If you have any questions, reach out our team at [e-mail].

Love our platform? Rate us on Channel Program and check out our Referral Program page!