Microsoft Dynamics 365 Business Central
Your primer on the Microsoft Dynamics 365 Business Central integration and how it works with the Alternative Payments platform.
Microsoft Dynamics 365 Business Central is an ERP solution designed for small to mid-sized companies. It streamlines and automates financials, sales, service, and operations to help businesses improve customer interactions and make better decisions.
For partners using Business Central, you can connect it to your Alternative Payments partner dashboard to sync invoice details to our platform and auto-reconcile invoice payments back to Business Central directly.
Overview of synced items
The following items are synced from Business Central when the integration is connected:
Invoices
Hourly
Customers
Hourly
Payments
Few minutes
Deposits
Few minutes
Archiving invoices
❌
Archiving customers
❌
Delete Payments
❌
PDF Invoices
❌
Microsoft Dynamics 365 Business Central sync details
Invoice Status Update
Invoice payment status updated in Business Central will sync to Alternative Payments and vice versa.
Note:
Payment failures will not sync back to Business Central and partners must manually revert the status back to unpaid in Business Central.
If an invoice is paid in the integration and the invoice is updated in Business Central after the fact, no further updates will occur in Alternative for that invoice
Changes to Unpaid Invoices
Changes to unpaid invoices (amount and due date) in Business Central will sync to Alternative Payments; changes to unpaid invoices in Alternative Payments will not sync back to Business Central.
Partial Payments/Credits
Partial invoice payments or credits applied in Business Central will be reflected in the invoice amount in the Alternative Payments dashboard
Customers Created in Alternative
Customers created in Alternative do not sync to Business Central
Invoices Created in Alternative
Invoices created in Alternative do not sync to Business Central
Deleted Invoices and Customers
Invoices and customers deleted in Business Central do not archive in Alternative. It must be archived in Business Central and then in Alternative manually
How to connect Business Central to your partner dashboard
Connect Business Central to make reconciliation easy by following these steps:
Navigate to Integrations and then click Connect Within your Partner Dashboard, select ‘Integrations’ and then select ‘Connect’ under the Microsoft Dynamics 365 Business Central module.
Install the AccountLink extension. After selecting “Connect,” a Rutter x Alternative Payments pop-up will appear to install the AccountLink extension in your Business Central account.
You will be redirected to your Microsoft account. Select “Get it now” to start the link installation.
Select your preferred environment If you have more than one environment, choose the one you would like to connect to Alternative Payments and select ‘Install.’
Select language Choose the language and click "Install."
Confirmation There will be a pop up that confirms that the app has been installed, click “Ok.”
Note: If you are not sure if the extension has been successfully installed, you can use the search bar at the top right corner of your BC account screen and type in “extension” and you will see the installed extension named “AccountLink” by Rutter.
Navigate back to the Rutter x Alternative Payments pop-up Go back to the Rutter x Alternative Payments pop-up screen and select “Connect” under the “Finish Connection” section.
Note: If the pop-up is no longer visible, go back to the Alternative Payments tab. Refresh the screen, select “Dynamics 365,” and then “Connect” again.
Accept permissions Accept the Microsoft permissions request.
Select your Business Central Company Choose the Business Central company that you want to connect from the dropdown list and click “Connect.”
Authentication Complete You’ll see an “Authentication Complete” pop-up, proceed to close.
First sync The integration will be listed as “Pending” until the first sync occurs (roughly an hour). It will sync in data from the last 12 months first. Once complete, then it will sync in all historical data.
After about 1 hour, there will be two drop-downs where you'll be able to select an account for each to record payments and deposits.
You’re all set! 🎉
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