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  1. End-Customer FAQs
  2. End-Customer FAQs

Making Invoice Payments

PreviousLogging into Your Vendor’s Payment PortalNextEnrolling into Auto-Pay

Last updated 1 month ago

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Follow this guide to pay and connect your bank account for quick and easy future payments.


Start paying an invoice in 4 simple steps:

  1. Enter your work email 


  2. Select the invoice you want to pay

  3. Choose your preferred payment method

  4. Connect your bank account and confirm the payment

For the Pay In Installments option, there are 2 additional steps:

  1. Confirm business information

  2. Accept the Alternative Payments Agreement


  1. Enter your work email To get started, log into your vendor's payment portal with your associated email address.

  1. Select the invoice you want to pay Once logged into your vendor's payment portal, select "Pay" on the invoice you want to pay or select "Pay other invoice" and enter the invoice information to make a payment

  1. Choose your preferred payment method Select your preferred payment method and add your payment method details or choose your preferred option if you have methods already saved.

  1. Pay your invoice After selecting your payment method, click on "Pay invoice" to confirm payment.

  1. Pay in installments To pay your invoice over time, select Pay in installments and choose payment terms of 30-150 days on the left side of the screen, with equal installments due each month until the invoice has been paid in full. Alternative’s fee of 3% to 7%, subject to your preferred duration, will be included in the monthly payment. See your payment schedule for more details. Pay in installments is a great option for larger invoices, to help manage cash flow. Note: To qualify for Pay in Installments, you will need to provide the following information:

  2. The last 12 months of bank statements

  3. Monthly or quarterly financials for the previous 2 years

Our team will reach out to you directly to request the necessary details for your pay in installments request.

Step 1: Company confirmation Add your company details and select "Next".

Step 2: Company address Enter in your company address details and select "Next".

Step 3: Contact information Add relevant contact information and proceed by click "Next".

Step 4: Terms and agreement Review the terms and conditions, and make sure to select the option to agree. Once done, proceed to 'Choose a Payment Method'.

Step 5: Submit your request Choose your payment method and submit your request.

Now you’re ready to pay an invoice! 🎉 For any questions, reach out to our team through the chat icon located at the bottom right corner of the screen.

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