# Getting my Customers Started on Alternative Payments **Getting started with Alternative Payments is a straightforward process for your customers. Here's how.** *** Alternative Payments is extremely easy to use for your customers and for you. Once you send your billing link to your customers, they can log in and start making payments right away. ### 1. Create the customer in your dashboard Before your customer can access the payment portal, you need to create a customer record in your Partner Dashboard (or sync them from your connected PSA/accounting integration). ### 2. Send your billing link Once the customer exists in the system, send them your billing link. ### 3. Customer completes setup and pays They will be asked to confirm their business details, link their bank account or credit card, and select an invoice to pay. {% hint style="info" %} **Note:** Credit card processing fees are passed through to the customer by default. Your specific rates may vary based on your plan. {% endhint %} Read more: [Settling an invoice: A step-by-step guide to making easy payments through Alternative](/end-customer-faqs/end-customer-faqs/making-invoice-payments.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.alternativepayments.io/getting-started/account-set-up-and-configuration/getting-my-customers-started-on-alternative-payments.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.