# Paying an Unavailable Invoice

**Stay one step ahead and pay for invoices not available yet in your customer dashboard by following these steps.**

***

If you would like to pay for an invoice that has not been posted on your customer payment portal, you can create a custom invoice and enter your invoice information to make a payment. Refer to the invoice that your partner has sent directly to you and take the following following steps in your customer payment portal:

{% hint style="info" %}
**Note:** The "Pay a custom invoice" option is only available if your vendor has enabled custom invoices.
{% endhint %}

1. **Navigate to Accounts Payable**\
   \
   Log into your provider's customer payment portal and navigate to the Accounts Payable > Invoices section. Select "Pay a custom invoice."

<figure><img src="/files/DeS6nCijoex36VfpzlNG" alt=""><figcaption></figcaption></figure>

2. **Enter Invoice Details**\
   \
   Enter in the due date, the total amount and enter in a note in the memo field referencing the invoice number or service sent to you by your provider. Click on "Create invoice."

<figure><img src="/files/MxlbkXWjNJ3nawjfGcqK" alt=""><figcaption></figcaption></figure>

3. **Add Your Payment Method**\
   \
   Select your preferred payment method and click on "Continue."

<figure><img src="/files/5KLy5QCJpObMu94gi2Jz" alt=""><figcaption></figcaption></figure>

4. **Make a Payment**\
   \
   Select the account you wish to pay from or add a new bank account if paying by ACH, or enter your credit card details if paying by card. Click on "Pay now."

<figure><img src="/files/3zWNdQbtq3BG6yrC60Si" alt=""><figcaption></figcaption></figure>

You're all set! 🎉

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