Running a Manual Sync

If you need to manually initiate a sync between QuickBooks Desktop and Alternative Payments, you can do so by following these steps.

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1. Open your QuickBooks Desktop file. Make sure you are logged in as an Admin user and in Single-User Mode to ensure all integration permissions are available.

2. Navigate to the App Management settings At the top menu bar, click on: File > App Management > Update Web Services. This will open a new pop-up window that displays the applications connected to your QuickBooks Desktop file.

3. Find the Alternative Payments application. In the list of connected applications, locate the Alternative Payments application.

4. Run the manual sync. Select the checkbox next to the Alternative Payments application, then click "Update Selected". This will manually trigger the sync and push any updates to or from QuickBooks Desktop.

5. Monitor for confirmation. After the sync is initiated, progress bars should hit 100% to confirm a successful manual sync.