Stay one step ahead and pay for invoices not available yet in your customer dashboard by following these steps.
If you would like to pay for an invoice that has not been posted on your customer payment portal, you can create a custom invoice and enter your invoice information to make a payment. Refer to the invoice that your partner has sent directly to you and take the following following steps in your customer payment portal:
1 | Navigate to Accounts Payable
Log into your provider's customer payment portal and navigate to the Accounts Payable > Invoices section. Select "Pay a custom invoice."
2 | Enter Invoice Details
Enter in the due date, the total amount and enter in a note in the memo field referencing the invoice number or service sent to you by your provider. Click on "Create invoice."
3 | Add Your Payment Method
Select your preferred payment method and click on "Continue."
4 | Make a Payment
Select the account you wish to pay from or add a new bank account if paying by ACH. Click on "Pay now."