Timezone Configuration

Configure how dates are displayed in your Partner Dashboard


Timezone Configuration during Onboarding

When your first set up your Alternative Payments account during Onboarding, you’ll be asked to set up your timezone preferences. You can:

  • Set one timezone for all users in your company, or

  • Continue using each user’s local timezone.


Changing Timezone Settings from the Partner Dashboard

Admin users can update the timezone setting directly from the Partner Dashboard:

  1. Go to Company Profile in your Partner Dashboard.

  2. Locate the Timezone field.

  3. Select your preferred timezone or choose to use local user timezones.

  4. Save your changes.


Understanding the Timezone Settings

Timezone field: This option allows you to set a single timezone for all users in the Partner Dashboard.

Use my local timezone: Disables the company-wide timezone field. Each user will then see dates in their own local timezone. If your company has users in different time zones, their dashboards will display dates differently.


Invoice fields that are always displayed in UTC

Some invoice fields always use UTC to stay consistent with integrations:

  • Invoice Creation Date

  • Invoice Due Date

These fields will not be affected by your timezone settings.

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