Timezone Configuration

Configure how dates are displayed in your Partner Dashboard

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Timezone Configuration during Onboarding

When your first set up your Alternative Payments account during Onboarding, you’ll be asked to set up your timezone preferences. You can:

• Set one timezone for all users in your company, or

• Continue using each user’s local timezone.

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Changing Timezone Settings from the Partner Dashboard

Admin users can update the timezone setting directly from the Partner Dashboard:

1. Go to Company Profile in your Partner Dashboard.

2. Locate the Timezone field.

3. Select your preferred timezone or choose to use local user timezones.

4. Save your changes.

Important: This change applies to all users in your company, not just the Admin user who makes the update.

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Understanding the Timezone Settings

Timezone field: This option allows you to set a single timezone for all users in the Partner Dashboard.

Use my local timezone: Disables the company-wide timezone field. Each user will then see dates in their own local timezone. If your company has users in different time zones, their dashboards will display dates differently.

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Invoice fields that are always displayed in UTC

Some invoice fields always use UTC to stay consistent with integrations:

• Invoice Creation Date

• Invoice Due Date

These fields will not be affected by your timezone settings.

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