> For the complete documentation index, see [llms.txt](https://help.alternativepayments.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.alternativepayments.io/payments-and-invoicing/pos.md).

# POS

**Take card payments in person. They land in the same Alternative Payments dashboard you already use.**

***

Say hello to POS — a handy way to collect payment when a customer is standing in front of you. POS lets you tap, insert, or swipe a card on a terminal, and the payment shows up in your Transactions table just like your other Alternative Payments activity.

{% hint style="info" %}
**Availability:** POS is rolling out to eligible partners. If you do not see a **Point of sale** tab under Team Preferences, reach out to your Customer Success Manager.
{% endhint %}

***

### **What you can use POS for**

* **At your location.** A customer comes to your office or shop and pays on the spot.
* **At your customer's location.** You take the terminal with you and collect payment on-site.

Your terminal needs a Wi-Fi connection to take payments. If you are visiting a customer, you will need access to Wi-Fi at their site.

***

### **What POS does — and does not do**

POS is for in-person card payments. It is not a replacement for invoicing.

* POS payments appear in [Transactions](https://app.alternativepayments.io/dashboard/all-transactions) with type **Point of Sale (POS)**.
* Card processing is a **3% flat rate** on every brand, with no $0.30 fee. You choose whether that 3% is passed to the customer or covered by you.
* POS payments are **not** matched to invoices.
* POS payments **do not sync** to your PSA or accounting software (ConnectWise, QuickBooks, HaloPSA, or others).
* If you need to collect a remote payment without an invoice, use [One-Time Payments](/payments-and-invoicing/payments-and-payouts/one-time-payments-payment-requests.md) instead.

***

### **Where to find POS in your dashboard**

**Point of sale settings**

1. **Log into your** [**Alternative Payments dashboard**](https://app.alternativepayments.io/)
2. **Open Team Preferences**\
   \
   From the sidebar, go to **Team Preferences**, then [**Preferences**](https://app.alternativepayments.io/dashboard/team/preferences).
3. **Open Point of sale**\
   \
   Select the **Point of sale** tab. This is where you see terminals linked to your account and configure POS credit card fees. When this tab is on, the old Payments tab is labeled **Online payments**.

**POS payments**

From the sidebar, go to **Accounts receivable** > [**Transactions**](https://app.alternativepayments.io/dashboard/all-transactions). Use the **Type** column or filter and choose **Point of Sale (POS)**.

***

Need a terminal? Use the [POS Terminal Request Form](https://docs.google.com/forms/d/1P1JExgwz3IWp_z0hhrPEWN0MRYpT76P1etwU-AsV76s/viewform). Submitting the form places an order and charges your account. See [How to Request a POS Terminal](/payments-and-invoicing/pos/requesting-a-pos-terminal.md).

***

### **Guides**

<table data-view="cards" data-full-width="false"><thead><tr><th data-type="content-ref"></th></tr></thead><tbody><tr><td><a href="/payments-and-invoicing/pos/requesting-a-pos-terminal.md">How to Request a POS Terminal</a></td></tr><tr><td><a href="/payments-and-invoicing/pos/setting-up-your-terminal.md">Unboxing and First-Time Setup</a></td></tr><tr><td><a href="/payments-and-invoicing/pos/taking-a-pos-payment.md">How to Take a POS Payment</a></td></tr><tr><td><a href="/payments-and-invoicing/pos/managing-pos-in-the-portal.md">Managing POS in Your Dashboard</a></td></tr><tr><td><a href="/payments-and-invoicing/pos/pos-receipts-and-reference-numbers.md">POS Receipts and Reference Numbers</a></td></tr><tr><td><a href="/payments-and-invoicing/pos/pos-refunds-cancels-and-payouts.md">Cancel, Refund, and POS Payouts</a></td></tr><tr><td><a href="/payments-and-invoicing/pos/pos-troubleshooting-and-faq.md">POS Troubleshooting</a></td></tr></tbody></table>

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---

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