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  1. End-Customer FAQs
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Enrolling into Auto-Pay

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Last updated 1 month ago

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Tired of paying your invoices manually? Learn about auto-pay and how to enroll in automatic payments for your invoices so that you never have to make a manual payment again.


Auto-pay is a feature that allows you to automatically pay your invoices or make recurring payments without manual intervention. Please note that by enrolling in Auto-Pay you will be charged automatically for all invoices (past and present) on the due date.

Here’s how you enroll in auto-pay from your customer payment dashboard to ensure you’re paying your invoices on time — always:

  1. Log into your provider’s billing bashboard

  2. Navigate to your Preferences From the side menu, go into your Preferences, Auto-Pay and select Enable Auto-Pay

  1. Set up your auto-pay rule Confirm your payment method for auto-pay. Configure your auto-pay rule by selecting “Add condition”

  1. Add an optional condition You have the option to include a condition based on the invoice amount by selecting Equals, Greater than or Less than from the dropdown. If you don't want to add a condition, simply select "Enable Auto-Pay" to enroll to get charged on the due date for the invoice with no conditions.

  1. Confirm your auto-pay enrollment Review your outstanding invoices (if any) that will be automatically charged based on your auto-pay settings and select “Confirm.”

You’re all set! 🎉 Congratulations! You have successfully enrolled in automatic payments for your invoices. You can either select to override any existing rule or turn off the automatic payment configuration at your discretion.

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