Buying Receipt Paper

Order 2 1/4" x 50' thermal paper when the starter roll runs out.

---

Your S1F2 ships with one starter roll. You buy replacements. A 50-pack is typical. Smaller packs are fine if the size matches.

The size that fits

Check	Buy this	Do not buy
Width	2 1/4 inches (57 mm)	3 1/8 inches (80 mm)
Roll size	50 feet long, about 1 1/2 inches across	85 feet or 230 feet
Paper type	Thermal (no ink, no ribbon)	Bond or carbonless

Important: A roll that is slightly too wide will crease and jam. A roll that is too thick will not let the printer lid close.

---

Where to buy

Amazon

Fastest if you need paper in a day or two.

POS Supply

Listed for the S1F2 we ship. Item T214-050.

If the Amazon listing is out of stock, search 2 1/4 x 50 thermal paper and skip 85' or 230' results. Any supplier is fine if the size matches.

---

How to load a new roll

1

Open the printer cover

Pull up the cover on the top of the terminal.

2

Set the roll on the roller

The paper should rest on top of the roller. Do not thread it through the roller.

3

Leave a short tail

Make sure a little paper sticks out past the cover.

4

Close and print a test

Close the cover and print a test receipt. If the slip is blank, flip the roll and try again.

---

If the lid will not close or receipts print blank

The printer lid will not close

The roll is too thick. Return it and order 2 1/4" x 50'.

Receipts print blank

The roll is in backwards. Flip it. The paper should sit on top of the roller, not through it.

---

Related guides

Unboxing and First-Time SetupHow to Take a POS PaymentPOS Troubleshooting

Love our platform? Rate us on Channel Program and check out our Referral Program page!