> For the complete documentation index, see [llms.txt](https://help.alternativepayments.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.alternativepayments.io/integrations/accounting-integration-guides/quickbooks-desktop/disable-quickbooks-payments-in-quickbooks-desktop.md).

# Disable QuickBooks Payments in QuickBooks Desktop

This article explains how to disable QuickBooks Payments (credit card and ACH) in QuickBooks Desktop.

{% hint style="warning" %}
**Why disable?** If QuickBooks Payments remains enabled alongside Alternative Payments, customers may see competing payment options, leading to duplicate payments and reconciliation issues.
{% endhint %}

#### Steps to Disable QuickBooks Payments

1. Open QuickBooks Desktop.
2. Go to Edit → Preferences.
3. Select Payments from the left-hand menu.
4. Click the Company Preferences tab.
5. Locate the Online Payments section.
6. Uncheck the following options:
   * Credit Card
   * Bank Account (ACH)

Click OK to save your changes.

<figure><img src="/files/cJwffaVHmNrPcKOZEtbj" alt=""><figcaption></figcaption></figure>

Once these options are unchecked, QuickBooks Payments will be disabled and customers will no longer be able to pay invoices using QuickBooks’ built-in payment methods.

#### Important Notes

* Disabling QuickBooks Payments does not affect historical invoices, payments, or deposits.
* These settings can be re-enabled at any time by revisiting the Payments preferences.
* If you are using Alternative Payments, disabling QuickBooks Payments helps prevent duplicate payment options and customer confusion.


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