Disable QuickBooks Payments in QuickBooks Desktop

Note: Make sure you implement these changes within your QuickBooks Desktop account to ensure you’re set up for success with Alternative Payments.

This article explains how to disable QuickBooks Payments (credit card and ACH) in QuickBooks Desktop.

Why disable? If QuickBooks Payments remains enabled alongside Alternative Payments, customers may see competing payment options, leading to duplicate payments and reconciliation issues.

Steps to Disable QuickBooks Payments

1. Open QuickBooks Desktop.

2. Go to Edit → Preferences.

3. Select Payments from the left-hand menu.

4. Click the Company Preferences tab.

5. Locate the Online Payments section.

6. Uncheck the following options:

   • Credit Card

   • Bank Account (ACH)

Click OK to save your changes.

Once these options are unchecked, QuickBooks Payments will be disabled and customers will no longer be able to pay invoices using QuickBooks’ built-in payment methods.

Important Notes

• Disabling QuickBooks Payments does not affect historical invoices, payments, or deposits.

• These settings can be re-enabled at any time by revisiting the Payments preferences.

• If you are using Alternative payments, disabling QuickBooks Payments helps prevent duplicate payment options and customer confusion.