# How to Approve PAD from Your Customer Dashboard

**Learn how to allow a pre-authorized debit (PAD) from your Customer Dashboard within the Alternative Payments portal.**

***

This feature lets you process payments via pre-authorized debit.

Here’s a step-by-step guide to allowing pre-authorized debit (PAD) from your Customer Dashboard within the Alternative Payments portal.

1. **Access your vendor payment portal through a direct link or through an invoice email reminder.**

![](/files/TZ6yFngUKixNeWgY3meJ)

2. **Once logged in to the payment portal, navigate to Payment Methods**

In the payment section, select **+Add new bank**

<figure><img src="/files/dwhn1wydvHnVxnGpQBRK" alt=""><figcaption></figcaption></figure>

3. **Add a bank account**\
   Fill in all the bank account details, including **Company name**, **Institution name**, Account number, Transit number.

<figure><img src="/files/nH5Pq6YjhRkOJPqV6yxc" alt=""><figcaption></figcaption></figure>

4. Click the check mark at the bottom to authorize prepayments from your bank account to your provider.
5. Double-check that all details are accurate, then click **“Add account”.**
6. You are all set! You can now make payments using pre-authorized debit.

   <div data-gb-custom-block data-tag="hint" data-style="warning" class="hint hint-warning"><p><strong>Note:</strong> Location access is required by law to continue. Click <strong>Allow</strong> when prompted.</p></div>

**Love our platform?** Rate us on [Channel Program](https://channelprogram.com/v/alternativepayments) and check out our [Referral Program page](https://www.alternativepayments.io/referral-partners/)!


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.alternativepayments.io/end-customer-faqs/end-customer-faqs/how-to-approve-pad-from-your-customer-dashboard.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.