How to Approve PAD from Your Customer Dashboard

Learn how to allow a pre-authorized debit (PAD) from your Customer Dashboard within the Alternative Payments portal.


This feature lets you process payments via pre-authorized debit.

Here’s a step-by-step guide to allowing pre-authorized debit (PAD) from your Customer Dashboard within the Alternative Payments portal.

  1. Access your vendor payment portal through a direct link or through an invoice email reminder.

  1. Once logged in to the payment portal, navigate to Payment Methods

In the payment section, select +Add new bank

  1. Add a bank account Fill in all the bank account details, including Company name, Institution name, Account number, Transit number.

  1. Click the check mark at the bottom to authorize prepayments from your bank account to your provider.

  2. Double-check that all details are accurate, then click “Add account”.

  3. You are all set! You can now make payments using pre-authorized debit.

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